U.S. Citizen Services
U. S. Citizen Services
Location of U.S. Embassy Consular Section
The Embassy is located at U.S. Embassy Road, Kilo 10, Soba, off Wad Medani Highway. Please use the separate entrance that is marked for consular services.
Hours for U. S. citizen services are 8:30 AM - 4:30 PM Sunday - Thursday. Services are provided by appointment only; to request an appointment, please Click Here. U. S. citizens may also contact the consular section by calling 0187-022-871 Sunday - Thursday from 1:00 - 3:00 PM.
In the event of an emergency involving a U. S. citizen after business hours, or on holidays or weekends, please call 249-187-022000 (from outside Sudan), or 0187-022-000 (from inside Sudan).
The chief mission of the Consular section at Embassy Khartoum is to assist U. S. citizens. Consular Officers are prepared to assist their fellow citizens in a number of ways, such as replacing U.S. passports, registering the birth abroad of U. S. citizens, providing notarial services, and providing extra passport pages. There are, however, some things they cannot do. For example, a Consular Officer can neither perform marriages nor obtain the release of U. S. Citizens from prison.
To schedule an appointment for consular services
The Consular Section has resumed regular U.S. Citizen Services. You may schedule an appointment through our on-line system. Click Here to schedule an appointment to apply for a US Passport, Consular Report of Birth (CRBA), Notary service, or extra passport pages.
U.S. citizens who require emergency assistance may call the Embassy at any time at 249-187-022000 (from outside Sudan), or 0187-022000 (inside Sudan), and ask to speak to the Embassy duty officer. U.S. citizens who require emergency assistance and come to the Embassy during business hours will be assisted by the consular staff without an appointment.
To Register with the Embassy
U.S. citizens living or traveling in Sudan should register their presence in Sudan through the Department of State's on-line travel registration website. By registering, U. S. citizens will be included in the Embassy’s warden E-Mail message distribution list and make it easier for the Embassy to contact them in case of emergency.
Information on Living in Sudan
The US Department of State has a standing Travel Warning against all travel to Sudan. To obtain updated information regarding travel and security within Sudan, including text of the current Sudan Travel Warning and Sudan Country Specific information , see the Department of State’s travel website.
Embassy Contact Information
The U.S. Embassy is located at U.S. Embassy Road, Kilo 10, Soba, just off the Wad Medani Highway, Khartoum; Tel: 249-187-022000 (from outside Sudan), or 0187-022000 (inside Sudan). Access to the consular section is through a separate gate at the east end of the U.S. Embassy compound. U.S. citizens with general inquiries are encouraged to contact the consular section by e-mail at ACSKhartoum@state.gov , or by calling 249-187-022871 (from outside Sudan) or 0187-022871 (inside Sudan) Sunday - Thursday, from 1:00 PM - 3:00 PM.
Appointments for routine services must be made through our online appointment system.
Heightened Security Threat
The U.S. Embassy in Sudan is issuing this Security Message to alert U.S. citizens that the Embassy is temporarily prohibiting all discretionary travel of U.S. Government employees and their family members to Omdurman because of recent increased security threats. In addition, the Embassy is exercising caution by temporarily limiting the movements of official U.S. citizens and family members. This includes but is not limited to avoiding public gatherings and avoiding locations frequented by westerners.
The U.S. Embassy Khartoum will be closed in observance of American Independence Day on Thursday, July 4. We will re-open on Sunday, July 7.